Refund & Returns Policy

Effective Date: 01 January 2026

At Centre for Physiotherapy, we strive to provide high-quality physiotherapy services. This Refund & Returns Policy outlines the conditions under which refunds may be granted.

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1. Service-Based Policy

As a healthcare service provider, we do not offer physical products. Therefore, this policy applies to consultations, therapy sessions, and service packages.

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2. No Refund After Service

Once a consultation or physiotherapy session has been completed, no refund will be issued under any circumstances.

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3. Appointment Cancellation

• Appointments must be canceled at least 24 hours in advance
• Late cancellations may not be eligible for refund
• Missed appointments (No-show) are non-refundable

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4. Refund Eligibility

Refunds may be considered in the following cases:

• Duplicate payment
• Technical error during payment
• Appointment canceled by the clinic

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5. Refund Process

If eligible, refunds will be processed within 5–7 business days to the original payment method.

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6. Home Visit Services

For home visit physiotherapy:

• Cancellation must be done prior to therapist dispatch
• If therapist has already been assigned or traveled, charges may apply

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7. Package Services

For therapy packages:

• Unused sessions may be reviewed for partial refund
• Used sessions are non-refundable

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8. Contact for Refund

To request a refund, contact us with your payment details:

Centre for Physiotherapy
📞 Phone: 9102347779
💬 WhatsApp: 7520585525
📧 Email: centreforphysiotherapy01@gmail.com

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9. Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice.